Camera Support
Post Sales Camera Support
Thank you for your purchase. We aim to make setting up your camera as easy as possible. Before connecting the camera to your system, please download the relevant drivers and supporting software.
Luxonis Cameras
To get started with the OAK cameras, choose the relevant guide for your purchased product.
When installing DepthAI, make sure to install the dependencies first.
LIPSedge Industrial 3D Depth Cameras
Visit the download page to install the LIPSedge™ SDK 1.x.
For individual camera documents, installations & setup:
LIPSedge AE400 / AE450
LIPSedge AE430 / AE470
LIPSedge AE430-DK / AE470-DK
LIPSedge DL & M3 Series
LIPSedge L215u / L210u
Cube-Eye 3D ToF Depth Cameras
For all user guides, SDKs (for Windows / Linux) and the camera viewer software, visit the download page below.
HIKROBOT Machine Vision Cameras
There is one download for these industrial cameras. Please click here to reach the download page.
Note: There are two elements in this download, the camera drivers which include both GigEVision and USB3 drivers, and MVS which is HIK's machine vision camera configuration and testing application.
The Imaging Source
All the relevant drivers and SDKs and End User Softwares, visit the link below.
Drivers, applications and SDKs
Once the driver is installed, if you are running Windows, the next application you require is IC Capture, which you will find under the "End User Software" on the TIS downloads page linked above.
This application is required to configure and validate camera functionality and is a recommended install.
Arducam
All drivers are downloadable from GitHub
You can find more details for how to use the camera on Raspberry Pi here and on this site.
Infinitegra Thermal Cameras
You will find all required software on the downloads page
www.infinitegra.co.jp/en/owlift/download.htm
Issues?
Any questions or issues? Please call +441590679333 and we will do our best to support you.
If you are asked to run the QuickSupport app, please click here.